Alerting

The decision maker computes an entity’s current state. Alerting turns that into notifications, investigations, and traceable incident records — without drowning you in spam. This part covers the two alerting paths and the acknowledgment system that keeps them quiet.

  • Stateful alerting — the modern path: one incident record per problem that opens, updates, and closes, driving email, ingest, and command channels.

  • Notable events — the traditional path: normalised TrackMe notable events for correlation, third-party integration, and custom workflows.

  • Acknowledgments — silence a known problem without hiding it.

A companion in-depth reference collects the full alerting detail — the stateful-alert wizard, active commands, incident-event anatomy, worked examples, and the third-party integration architectures.

Note

The two paths are independent and composable — a single alert can raise a stateful email incident and a notable event at the same time.