License registration¶
TrackMe licensing modes¶
TrackMe has different licensing modes available:
Foundation Edition trial mode (default)
Unlimited edition / Enterprise Edition / Trial registered edition
Developer mode
Once TrackMe has been installed, the Foundation Edition trial mode is enabled.
To register and manage the license, go to:
Navigation bar / License, Help & support / License Management
TrackMe Licensing API services¶
TrackMe for the management of licensing relies on the services of Cryptolens:
Under the following circumstances, an external call to the Cryptolens API service is made:
Registering for a Trial license within TrackMe
Registering the license key for Enterprise and Unlimited customers (online activation)
An external call to the Cryptolens API service is made to verify the validity of the license or generate a new Trial license key if requesting a Trial:
The traffic is outgoing:
If you do not want this external connection, or if your Search Head cannot access this service, you can use the offline registration process using the license file which we will have provided.
Register your TrackMe license¶
If you are a licensed customer, you will have received your licensing information:
A unique license key
A license file containing the unique signature corresponding to your license
To register your license, click on the button “Add or manage license”:
You can choose to:
Upload your license file containing the license signature, which does not require connectivity to our licensing API services
Submit your license key, TrackMe will contact our licensing API services, verify and validate the license, and if successful will cache the license signature
Once successfully submitted, the license signature is cached in a KVstore, and all further license verifications are systematically made in an offline fashion without the need to contact our licensing API services.
Uploading your license file activation:
Submitting the license key for verification:
Once registered, the user interface shows the status and the expiration date, you can click on the “Add or manage license” button to review and download the license signature:
Start a Trial¶
You can request and start a Trial period immediately in TrackMe. A Trial period allows you to test all features with no restrictions for a limited period of time (90 days).
The Trial license can be generated directly from the application, although it requires that the Search Head has Internet connectivity to our licensing API.
If you need a Trial activation file for an environment with no connectivity, or wish to have a longer Trial period, please contact us at: support@trackme-solutions.com
Trial additional information:
The Trial license is valid for a standalone Search Head or a Search Head Cluster (SHC) for a limited period of time.
You can use all features with no limitations during the Trial period.
You can enter a license key at any time during the Trial period to register a valid Full license.
Once the trial period is terminated, TrackMe will automatically return to the Foundation Edition trial mode (read-only after expiry).
When returning to the Foundation Edition trial once the Trial period is over, if you have created more Virtual Tenants than allowed by the Foundation Edition restrictions, these tenants will be automatically disabled.
Similarly, Virtual Tenants using licensed restricting components (splk-cim, splk-flx) will be automatically disabled.
Enable the developer mode¶
You can enable the developer mode in non-Production contexts, which allows you to use all features with no restrictions during a period of 30 days, which can be repeated as many times as you wish:
The developer mode is valid on a standalone Search Head or a Search Head Cluster for a limited period of time.
You can use all features with no limitations during the initial period for your development, testing, and qualification usage only.
Enabling the developer mode in a Production environment is a breach of TrackMe’s EULA license agreement.
Once the validity period is terminated, TrackMe will automatically return to the Foundation Edition trial mode (read-only after expiry).
You can then re-enable the developer mode in this screen for another period of 30 days.
You can enable the developer mode as many times as you need, on any number of instances.
When returning to the Foundation Edition trial once the initial period is over, if you have created more Virtual Tenants than allowed by the Foundation Edition restrictions, these tenants will be automatically disabled.
Similarly, Virtual Tenants using licensed restricting components (splk-cim, splk-flx) will be automatically disabled.
Foundation Edition trial mode¶
TrackMe defaults to the Foundation Edition trial mode for new or unlicensed deployments. The trial is time limited and becomes read-only after expiry. There are also restrictions in terms of features and the number of hybrid trackers:
Consult our pricing page on TrackMe’s Website for more details about the restrictions and plans:
If you need more information or if you have any questions, contact us at:
To return to the Foundation Edition trial mode from a paid license or developer mode, use the reset registration:
